Effective: September 17, 2026
Pronto Glass System collects information you provide to us, such as your name, phone number, email address, property address, project details, photos you submit, and other information needed to respond to service requests, prepare estimates, schedule appointments, provide services, process transactions, and communicate about your project.
If you provide consent to receive text messages, Pronto Glass System may send service-related messages concerning your request, appointments, estimates, orders, production status, installation, payments, or customer support. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for help.
Mobile information and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. We may use service providers that help us operate our communications and business systems as necessary to provide the services you request, subject to applicable privacy and confidentiality obligations.
Project photos are stored privately for estimate review and service planning. Access is limited to personnel and providers who need them to handle your request.
If you use live chat, we may receive the messages and contact details you choose to provide. Our chat service provider processes them to deliver the conversation to our team.
We use information to provide and improve our services, communicate with customers, schedule and perform work, maintain business records, prevent misuse, and comply with legal obligations.
Questions about this policy may be directed to Pronto Glass System at (678) 900-8708.